AVSL Sound & Light Catalogue 2024 - Catalog - Page 4
4
INTRODUCTION | ORDERING, WARRANTIES AND INVOICING
Ordering is easy...
Ordering with us has
never been simpler.
So, whether you do
it online, by phone or
email, our friendly team
are ready to assist with
your orders and answer
any other questions
you might have.
How to place an order
Small order charge
Online: www.avsl.com
Phone: 0161 749 8180
Email: sales@avslgroup.com
We operate a minimum order value of £100
(ex vat). Orders under £100 will incur a small
order charge of £10. This charge is to cover
the extra handling that small orders require in
our warehouse and dispatch departments.
Next day delivery
All orders received before 2:00pm Mon-Fri
are dispatched for delivery the next working
day before 6:00pm Mon-Fri to UK addresses.
Dropship orders received before 3:00pm
Mon-Fri are dispatched for delivery the next
working day before 6:00pm Mon-Fri to UK
addresses (excludes deliveries to Remote
Areas - see below for more).
Third party deliveries
Free delivery
Orders over £100 (excluding VAT) delivered
to UK Mainland are delivered free, any order
under this value will incur £10 carriage charge.
Third party deliveries to Remote Areas,
Northern Ireland and Republic of Ireland
are subject to the delivery charges advised
above. You must ensure that there is someone
authorised to sign for the goods as 3rd party
delivery addresses are often occupied by
many individuals.
We offer free delivery to all our customers for
orders of £100 ex VAT of in stock goods or
more, with the following exceptions:
Remote Areas - the following postcodes are
deemed to be remote by our carriers and will
normally receive a 48 hour service: AB, BT, DG,
FK, HS, IV, JE, KA, ML, PA, PH, SY, TD, TR, and
Republic of Ireland.
Channel Islands & outlying islands including
the Isle of Wight, Isle of Man, Shetland, the
Orkneys & the Western Isles - Orders to these
destinations are not supplied on a carriage
paid basis, customers from these areas
will be required to make their own transport
arrangements. Alternatively, please call our
sales department who will be happy to quote
you for delivery.
avslgroup
@AVSLGroupLtd
@avslgroup
Northern Ireland – Carriage paid orders is
£250 plus, ex stock (excluding VAT) or £22
small order charge applies to any orders
below £250.
Southern Ireland – Carriage paid orders
is £500 plus, ex stock or £25 small order
charge applies to any orders below £500. All
consignments are subject to a £72 customs
clearance charge plus customs fees.
Back orders
avslgroup
Unless you inform us otherwise, any items
that cannot be immediately supplied will be
placed on back order.
@AVSLGroup
All back orders are automatically ful昀椀lled as
soon as stock is received in our warehouse,
unless you have advised us otherwise.
T 0161 749 8180
E sales@avslgroup.com
Third party deliveries may be accepted
following an emailed con昀椀rmation of the
correct delivery address.
This must be a full address including the
postcode, a contact name at the address and
a telephone number.
Timed deliveries
Timed deliveries will be subject to
an additional charge, which will be
communicated before the order is dispatched.
Pre 12:00pm delivery - £15 carriage charge
Pre 10:00am delivery - £20 carriage charge
Pre 9:00am and Saturday untimed delivery £25 carriage charge
Large volume orders
Large cubic volume orders that are unsuitable
for carton based delivery will be dispatched on
a 24-48 hour pallet service with an additional
surcharge applied should a tail-lift vehicle with
pallet truck be required.
We must also be informed if the delivery
address has access issues or any other
factors that may prevent a successful delivery.
Some products may be subject to additional
carriage charges. This service is only available
to of昀椀cial UK business addresses. We regret
that we are unable to deliver to domestic or
residential addresses.
www.avsl.com